Effective Date: July 26, 2025
Welcome to Urban Black Transport. By accessing or using our website (https://urbanblacktransport.com, the “Site”) or booking our services, you agree to be bound by these Terms of Service, our Privacy Policy, and our SMS Messaging Terms. If you do not agree, please do not use the Site or our services.
This Site is owned and operated by Urban Black Transport LLC (“COMPANY,” “we,” “our,” or “us”). Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service. We reserve the right to change these Terms or impose new conditions from time to time, in which case we will post the revised version on this website. By continuing to use the Site after changes are posted, you accept the modified Terms.
Our Limited License to You: This Site and all materials available on it are the property of Urban Black Transport LLC and/or our affiliates or licensors, protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use. You may download and/or print one copy of individual pages for personal use, provided all copyright notices remain intact. You may not modify, copy, reproduce, republish, sell, exploit, or distribute any material without explicit authorization.
Your License to Us: By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.
Third-Party Links: Throughout the Site, we may provide links to Internet sites maintained by third parties. Our linking does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on them.
“As Is” Clause: The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
Indemnification: You agree at all times to indemnify and hold harmless Urban Black Transport LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.
Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. Your participation in dealings with third-party vendors is solely between you and the third party. Urban Black Transport LLC shall not be responsible for any loss or damage incurred as a result of such dealings.
To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized use of your account, notify us immediately at info@urbanblacktransport.com.
We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan (or the state in which Urban Black Transport operates). Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.
Urban Black Transport LLC operates an SMS messaging program that sends appointment confirmations, reminder messages, rescheduling updates, customer support communications, and operational updates (e.g., chauffeur arrival notices) to customers who have booked an appointment through our website or scheduling forms and have explicitly opted in to receive SMS notifications.
Occasionally, marketing and promotional messages will be sent, which may include special offers, discounts, seasonal deals, new service announcements, and updates on transportation services such as airport transfers, corporate travel, and event rides.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Alternatively, you may opt-in by visiting https://urbanblacktransport.com/contact-us. By providing your phone number and checking the consent box, you explicitly agree to receive these automated text messages.
You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to our support team via the contact details provided at the bottom of this page.
Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you.
Message Frequency: Message frequency varies based on your service usage, bookings, and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
You must be 18 years or older to participate in our SMS program.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
We collect information that you provide directly to us when you book a ride, request a quote, or contact us. This may include:
Personal Identifiers: Name, email address, phone number, and billing address.
Trip Details: Pickup and drop-off locations, flight information, and special service requests.
Payment Information: Credit card details (processed securely via our third-party payment processors; we do not store full card numbers).
We use the information we collect to:
Provide, maintain, and improve our transportation services.
Process bookings and send confirmations/receipts.
Communicate with you regarding your trip.
Monitor and analyze website traffic and trends to improve your experience.
Comply with legal obligations and safety regulations.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Important Privacy Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared or sold to any third parties for their own marketing purposes.
Our website uses cookies and similar technologies (such as Google Analytics and Google Ads tracking) to help us understand how visitors interact with our site. This helps us optimize our Google Pay-Per-Click (PPC) campaigns and ensure we are effectively reaching the right audience in the Detroit, Michigan areas.
We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the information below.
For any questions regarding these Terms of Service, the SMS Program, or our Privacy Policy, please contact us at:
Company Name: Urban Black Transport LLC
Phone: (313) 899-2632
Email: info@urbanblacktransport.com
Website: https://urbanblacktransport.com
Privacy Policy Digital Location: https://urbanblacktransport.com/privacy-policy
By using our website and services, you consent to this integrated Terms of Service and Privacy Policy.