Urban Black Transport logo featuring the initials UBT with full brand name, representing a car rental service.

Urban Black Transport Privacy Policy: Data Collection & Protection

Effective Date: 07/26/2025

Urban Black Transport (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://urbanblacktransport.com, contact us via email, or book our services.

1. Information We Collect

We collect information that you provide directly to us when you book a ride, request a quote, or contact us. This may include:

  • Personal Identifiers: Name, email address, phone number, and billing address.

  • Trip Details: Pickup and drop-off locations, flight information, and special service requests.

  • Payment Information: Credit card details (processed securely via our third-party payment processors; we do not store full card numbers).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our transportation services.

  • Process bookings and send confirmations/receipts.

  • Communicate with you regarding your trip (e.g., chauffeur arrival updates).

  • Monitor and analyze website traffic and trends to improve your experience.

  • Comply with legal obligations and safety regulations.

3. SMS and Mobile Communication

By providing your phone number, you consent to receive text messages (SMS) from Finest Transportation LLC regarding your bookings and service updates.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

  • Opt-In: You may opt-in of receiving text messages at any time by visiting https://urbanblacktransport.com/contact-us
  • Opt-Out: You may opt-out of receiving text messages at any time by replying β€œSTOP” to any message.

  • Privacy: We do not share or sell your mobile phone number or SMS consent with third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (such as Google Analytics and Google Ads tracking) to help us understand how visitors interact with our site. This helps us optimize our Google Pay-Per-Click (PPC) campaigns and ensure we are reaching the right audience in the Charlotte and Waxhaw areas.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the information below.

7. Contact Us

If you have questions about this Privacy Policy, contact us:
Urban Black Transport
πŸ“§ Email: info@urbanblacktransport.com
πŸ“ž Phone: 313-899-2632
🌐 Website: https://urbanblacktransport.com